Refund policy
Local Purchases and Local Pickup
Returns or exchanges are accepted within 14 days of purchase.
Items must be unused, unworn, and in their original condition with tags and packaging, when applicable. A receipt or proof of purchase may be required.
Sales, clearance, and final-sale items are not eligible for return or exchange.
Approved returns may be refunded to the original payment method or exchanged for another item.
Shipped/Out-of-Town Orders
If you receive an item that is damaged, defective, or incorrect, please contact us within 7 days of delivery and provide a photo of the item and packaging. We will work with you to make it right.
For other items, please contact us within 14 days of delivery before sending the item back.
Items must be unused, unworn, and in their original condition with tags and packaging, when applicable.
Customers are responsible for return shipping costs unless the item was damaged, defective, or sent in error.
Original shipping charges are non-refundable.
We are not responsible for packages that are lost or damaged during return shipping, so tracking is recommended.
Non-Returnable Items
The following items are not eligible for return or refund.
- Clearance or final-sale items
- Gift Cards
- Personalized or customer-made items
- Used, worn, washed, or damaged items
- Food Items
- Seasonal Items (Halloween, Christmas, Easter, etc.)
- Items returned without their original tags or packaging when applicable
Refunds
Once your return is received and inspected, we will notify you if the refund has been approved. Approved refunds will be issued to the original payment method.
Please allow time for your bank or credit card company to process the refund.,
If you have questions about a return, please contact us before returning your item.